All events are held rain or shine. We reserve the right to cancel a tour due to safety reasons, or if less than the minimum required guests are registered.
If you cancel tickets, with at least 24-hours notice, we’ll either, 1) reschedule you to another tour date (subject to availability), 2) issue a Gift Certificate or 3) provide a full refund. With less than 24-hours notice, tickets and fees are non-refundable.
If we have to cancel an event, we will at your discretion, either, 1) reschedule you to another tour date (subject to availability), 2) issue you a Gift Certificate that you can use within the next year, or 3) 100% refund of your ticket(s) purchase.
RIGHT OF REFUSAL
Roanoke Food Tours, LLC reserves the right to refuse admittance or continuation on the tour and/or tour bus if, in our opinion, a tour guest is intoxicated. We also reserve the right to remove from the tour any guest that is disruptive, disrespectful or destructive to tours staff, venue representatives, tour guests or property. In such case, no refund will be made to such guest, and no liability or cost incurred by Roanoke Food Tours, LLC for transportation or other expenses incurred by that guest.